Platforms & Digital Solutions

DarkLens

Track potential exposure of organisational information and accounts on the dark web for further investigation.

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SERVICE IN DETAIL

From the first assessment to practical outcomes

Who this service is for

Teams seeking a structured digital workspace for the activities and records described in this service.

How we work

  1. Fit & workflow review

    Monitoring scope definition

    Review the intended users, workload and existing records. Demonstrate the relevant workflow and confirm the available features, access arrangements and package before onboarding.

  2. Workspace setup

    Exposure signal tracking

    Help organise the agreed workspace and initial records, assign responsibilities and walk through a representative task. Confirm how users review information and maintain records within the chosen package.

  3. Adoption & ongoing review

    Escalation for verification and action

    Review user adoption, record quality and outstanding tasks. Agree practical next steps and any support needed; confirm separately which advisory or assessment work is included in the subscription.

What you receive

  • Confirmed workflow and onboarding scope
  • Configured workspace and agreed initial records
  • User guidance and a follow-up action list

Before we begin

We confirm the scope, responsibilities, evidence, timetable and deliverables in the proposal. The activities above are tailored to the systems and objectives agreed with your organisation.

Discuss your scope

Specialist services

Dark Web Monitoring & Breach Investigation

Monitor exposed organisational information and investigate suspected data leaks to prioritise protective action.

View scope, process and deliverables

Who this service is for

Teams that need ongoing visibility, clearer alert ownership and a repeatable response process.

How we work

  1. Discovery & onboarding

    Company domains, brands, exposed accounts and agreed intelligence sources

    Identify assets, data sources and owners. Agree monitoring coverage, retention, operating hours, escalation contacts and response authority before configuring the service and validating data quality.

  2. Monitoring & investigation

    Leak relevance, duplicate signals and evidence supporting suspected exposure

    Review alerts against the agreed use cases, correlate relevant context and investigate suspicious activity. Record severity, affected assets and evidence while tuning recurring noise with the customer team.

  3. Response & service review

    Exposure notices and prioritised account or data protection actions

    Escalate validated issues and coordinate the actions authorised by your organisation. Review service trends, unresolved risks and coverage gaps in agreed reporting cycles, with owners for improvement actions.

What you receive

  • Onboarding scope, configuration baseline and escalation matrix
  • Investigation records and prioritised notifications
  • Service reports, tuning recommendations and action tracking
Discuss this service
LET’S UNDERSTAND YOUR NEEDS

Tell us what
you need.

Answer the service-specific questions, review your summary, and send your request to our team.

A high-level summary is enough. Please do not include passwords, payment card data or confidential system evidence.

Read our privacy notice

For urgent matters, call 091 003 4852

Discuss your requirements directly with our team.

Contact our team

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